Frequently Asked Questions
Find quick answers to common questions about our printing processes, orders, and services.
What file formats do you accept for printing?
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We prefer high-resolution PDF files (300 DPI). However, we also accept JPG, PNG, AI, and CDR formats. For best quality, please ensure all fonts are outlined and images are embedded.
Do you offer bulk discounts for large orders?
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Yes, we offer substantial discounts for bulk printing orders. The more you print, the lower the unit price. Please contact our sales team via WhatsApp for a custom quote.
How long does shipping take?
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Standard production time is 2-4 business days. Shipping usually takes an additional 2-5 days depending on your location in India. Express shipping options are available at checkout.
Can I get a physical sample before placing a full order?
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For bulk orders over a certain value, we can provide a physical sample for approval. For smaller orders, we suggest ordering a minimum quantity to check quality before proceeding with a large set.
What is your refund and return policy?
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Since our products are customized, we only offer returns or reprints in case of manufacturing defects or shipping damage. Please report any issues within 48 hours of receiving your order.
Do you provide design services?
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Yes, we have an in-house design studio. You can use our online studio tools for basic designs or hire one of our professional designers for a completely custom branding project.
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